Welcome to your VoIP Training CD!!!!!
This CD is designed to help you get started with your VoIP Company. It covers the basics of how to set up your company, and set up your first customers extensions. It will cover the basics of billing, programming phones, using the system, etc. This CD is NOT designed to be an all-encompassing or all-inclusive guide to running your company. You will need to read the materials included on this CD and do some research on the internet to really become good at running your company. This CD is designed to be started from the beginning, and run through to the end in order.
Let's get started! Click on the sections below to watch the training videos. (If you get a security warning, please allow.)
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NOTE: Some of these videos reference the ability to access the control
page through https://admin.YOURDOMAIN.com
- and to program your phones using sip.YOURDOMAIN.com - this is no longer the
means for accessing and programming the system. EVERYONE needs to use:
www.myvoipcontrol.com and
sip.myvoipcontrol.com
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1. Welcome
2. Preparing for Your First Customer
3a.
Setup Your First Client
14. Billing Plan UPDATE
3b. Setup Your First Customer
4. Phone
Programming Principals
5. Programming A SPA-941 VoIP Phone
6.
Programming A PAP-2T-NA ATA Conversion Box
7. Phone Number Porting
8. Customer Billing
9. Faxing Over Voip
10. Marketing
Your Company
11. Where To Go From Here . . .
ADVANCED VIDEOS
12. Setting the Area Code in the Dial Plan
13. Setting A Static IP Address - Advanced DNS
Troubleshooting
14. Billing Plan UPDATE
15. Conference Calling
16. Voicemail Center
17. Fax Center
18. Calling Cards
19.
PRI (Unlimited Inbound Calling)
20. Getting Your Own Merchant
Account
21. Creating an IVR (Interactive Voice Responder, Auto
Attendant, or Hotline)
22. Troubleshooting Call Problems